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786dt collects and uses your information only to the extent needed to operate your account, process transactions through Nagad, Rocket, or Upay, and respond to your support requests. Access to this platform and the protections described here depend on your local law and eligible region.
When you open an account with 786dt, we collect the information you provide during registration — your name, contact details, and the payment method you choose to link, which may include Nagad, Rocket, or Upay. We also collect usage data generated when you browse the site, load game content, or initiate a transaction. This data is used to authenticate your session, process your wallet movements, and deliver account support when you raise a query. We do not share your personal details with advertisers. Where we work with third-party service providers — such as payment processors or game content studios — those parties receive only the data they need to carry out a specific function, and they are bound by data-handling obligations consistent with our own. Cookies and session tokens are used to keep your account session active and to remember display preferences across visits. You can manage cookie behaviour through your browser settings, though disabling certain cookies may affect how account pages load. The protections described in this policy apply to eligible users in supported regions; whether this platform is accessible to you depends on your local law. We review this policy periodically and will notify active account holders of material changes through the account notification area.
This policy governs personal data that 786dt collects and processes directly. It does not extend to third-party websites you reach through links on our pages, nor to external payment gateway interfaces that open in a separate browser environment. Understanding the boundary clearly helps you know when our protections apply and when a third party's own policy governs your data.
All data you submit when creating or updating your account — login credentials, contact details, wallet identifiers for Nagad, Rocket, or Upay — falls within this policy. We hold and process this data to keep your account functional and secure.
Transaction records tied to your account wallet are covered here. When a payment is routed through a third-party gateway interface, that gateway's own privacy terms apply to the data processed on their side; ours apply to the record we retain on your account.
Browsing behaviour, page-load events, and in-session game activity collected by our platform fall inside this policy's scope. We use this data for session management and to resolve account queries, not for resale or external profiling.
Links to external sites, embedded game content from studios, or payment interfaces that open outside our domain are governed by those parties' own policies. We are not responsible for data practices on external services, and we recommend reviewing their terms separately.
You hold several concrete options when it comes to the personal data we hold on your account. These are not abstract entitlements — each one maps to a real action you can take through your account area or our support channel. Reviewing what we hold is the natural starting point: your account profile page displays the contact details, linked wallet identifiers, and notification preferences currently on record. If something is incorrect — a phone number attached to your Nagad link, for example, or an outdated email address — you can update it directly in account settings or ask our support team to correct it on your behalf. If you want to understand what transaction data we retain or how long we keep it, raise that question through the support route listed on this page, and we will respond with the relevant details. Closing your account is also an option; the process and any effect on transaction records will be explained to you before the closure is confirmed. Your choices remain available as long as your account is active, and access to these rights depends on your local law and eligible region.
Open your account profile page to see the personal details, linked wallet names, and contact information currently held. If anything looks unfamiliar or out of date, that is the right place to start.
You can update your registered contact details and wallet identifiers directly in account settings. For changes that require identity verification before they can be applied, our support team will walk you through the required steps.
If you want to know what specific data we hold, how long we retain transaction records, or on what basis we process your information, contact us through the support route listed on this page. We will respond with the relevant detail.
You can request that your account be closed. Before we complete the process, we will explain what happens to your transaction history and any retained records so you can make an informed decision.
If you have a question about how we handle your data, want to correct information on your account, or need to understand what records we hold, use the contact routes below. We respond through the same channels we use for account support — there is no separate privacy department address. When you write in, include your registered account identifier so we can locate your records without unnecessary back-and-forth.
Open the live chat icon from your account area to raise a privacy question in real time. Have your account identifier ready so our team can pull up the correct records without delay.
Send a written privacy request to the support email address listed in your account contact page. State the specific data question or correction you need, and include your registered contact detail for verification.
The Help Centre in your account area contains published guidance on data retention, cookie settings, and wallet record queries. Check there first — many common questions have a written answer already available.
Our approach to data handling is shaped by the practical needs of an account-based platform serving Bangladesh — keeping your wallet records, session data, and contact details secure and accessible only where there is a clear operational reason. We apply access controls so that only the account and support functions that need your data can reach it.
We use session tokens and cookies to keep your account active and remember display preferences. You can adjust cookie behaviour in your browser settings. Disabling non-essential cookies does not close your account but may affect how some pages render.
Transaction records linked to your Nagad, Rocket, or Upay wallet activity are retained for the period required to support account queries and meet applicable regulatory obligations in supported regions. We do not hold data beyond what is operationally necessary.
Your account data is accessible only to the internal functions that need it to operate your account or respond to a support request. We do not grant access to advertisers or unrelated third parties, and external studios receive only what is needed for game session delivery.
When we make a material change to this policy, active account holders are notified through the account notification area before the change takes effect. The updated policy is published at this page address so you can review the current version at any time.
These are the questions we hear most often about data, account records, and privacy choices. If your question is not covered here, use the support contact routes listed on this page.
We collect the information you enter at registration — your name, contact details, and the wallet identifier you link for transactions through Nagad, Rocket, or Upay. We also collect session data generated as you use the platform, used only for account operation and support.
We share data only with service providers that carry out a specific function for your account — such as a payment processor handling your Rocket or Upay transaction. Those parties receive only what they need and are bound by data-handling obligations. We do not sell personal data to advertisers.
Your account profile page shows the contact details, linked wallet identifiers, and notification preferences currently on record. For a broader view of retained transaction data, contact our support team through live chat or the email address listed on your account contact page.
Go to account settings and update the relevant field directly. For changes that require identity verification — such as updating the phone number tied to your Nagad wallet — our support team will explain the verification steps needed before the change is applied.
We retain transaction records for the period needed to support account queries and meet applicable obligations in eligible regions. The exact duration depends on the type of transaction and the requirements that apply in your region. Raise a specific retention question through our support channel for a direct answer.
When you request account closure, we will explain what happens to your retained records before the process is completed. Some transaction data may be kept for the minimum period required by applicable rules in supported regions. We will confirm the specifics relevant to your account at the time of your request.